Jewellery Warranty & Care

No need to register your piece. Everything you need is 
on this page, and your order confirmation email is your 
proof of purchase.

12-MONTH FINISH GUARANTEE

If your piece tarnishes or fades under normal wear within 
12 months of your order date, we'll make it right.

To file a claim, email [support email] with:
— Your order number or the email used at checkout
— A photo and short video of the issue

We'll get back to you within 3-7 business days.

Still have your certificate card? Include the number when you reach out, it helps us match your claim faster. Don't have it anymore? No problem, your order confirmation works just as well.

WHAT'S NOT COVERED

— Loss or theft
— Damage from impact, bending, or dropping
— Prolonged exposure to chlorine, harsh chemicals, or 
  abrasive cleaning products
— Pieces altered or repaired by anyone outside Lunablys

CARE GUIDE

Wipe dry after workouts.
Avoid direct contact with perfume, lotion, or hairspray.
Rinse if worn in the pool or sea, don't let chlorine or 
salt water sit on it.
Store dry when not worn.

WHAT IT'S MADE OF

316L surgical-grade stainless steel, hand-polished
[18K Real Gold PVD coating / Mirror finish, depending on the piece]

Bonded with a palladium barrier layer beneath the coating, the same 
metal used in fine white gold, for better adhesion and 
longer-lasting color.